Terms & Conditions

1. Acceptance

By using this website (on any of its domains) you agree to these terms and to the Privacy Policy. If you do not agree, please do not use the website.

2. Operator

The website is operated by Digital Alef for Digital Empowerment LLC, Sharjah Media City (Shams), Sharjah, United Arab Emirates. Services and contracts may be performed through the Company or its affiliated entities in Egypt and the United States, as specified in each contract.

3. Nature of the content

The information published on the website describes our services and products; it does not constitute a binding offer or professional advice. Prices, specifications, and any commitments are defined exclusively in a written proposal or a signed contract.

References to products under development (such as "BiQalam") are statements of intent and create no obligation as to launch date, specifications, or price.

4. Acceptable use

The website and its forms may not be used for any unlawful purpose, to submit abusive, misleading, or harmful content, to attempt unauthorized access to our systems, to automate form submissions, or to scrape data.

5. Intellectual property

All contents of the website — texts, logos, names and marks (including "الألف الرقمية", "Digital Alef", "Digital Alef Cloud / Software / AI", and "بِقَلَم / BiQalam"), design, and software — are owned by or licensed to the Company. They may not be copied or used commercially without prior written permission. The names and marks are the Company's property whether registered or pending registration.

6. Forms and communication

Submitting the contact form or registering interest does not create a contractual relationship. We make reasonable efforts to respond, without committing to any specific timeframe. You are responsible for the accuracy of the information you provide.

7. Third-party links and services

We are not responsible for the content or practices of third-party sites or services (social media platforms, WhatsApp, and others) that the website links to.

8. Limitation of liability

The website is provided "as is", without express or implied warranties as to its accuracy or uninterrupted availability. To the extent permitted by law, the Company is not liable for any indirect or consequential losses arising from the use of, or inability to use, the website. Nothing above limits any liability that cannot be limited by law.

9. Changes

We may amend these terms at any time. The version published on the website applies from its date of publication.

10. Governing law and jurisdiction

These terms are governed by the laws of the Emirate of Sharjah and the federal laws of the United Arab Emirates, and the courts of Sharjah have jurisdiction over any dispute arising from them, unless mandatory law in your country provides otherwise.

11. Contact

For any question about these terms: [email protected]